-The main renter should be 25 years old and above and his/her guests should be MAJORITY 25 years old and above.
2. Do you allow parties?
-We do not allow PROM, PARTIES, OR EVENTS!
3. Do you have a minimum night requirement?
-Yes! For weekdays, we have a 4-night minimum stay and for the weekends, we have a 2-night minimum stay (Must include Friday and Saturday nights).
4. Do you allow Saturday check-in?
-No, we do not offer Saturday check-in/check-out.
5. What is your cancellation policy?
Direct Bookings: Bookings canceled 14 days before check-in will receive a 100% refund.
AIRBNB- Super strict 30 days
-Guests can cancel at least 30 days before check-in and get a 50% refund of the nightly rate and the cleaning fee, but not the service fee.
-The Airbnb service fee is not refundable
-Bookings canceled at least 30 days before the start of the stay will receive a full refund. Bookings canceled at least 14 days before the start of the stay will receive a 50% refund.
6. Are your properties pet-friendly?
-Yes, all our properties are pet-friendly. We only allow 3 dogs maximum with an additional pet fee of $100/dog.
7. Do we need to submit some requirements after booking?
-Yes! We will ask for the main renter’s valid ID, alternate phone number, a signed contract and if the reservation is made last minute (less than 7 days from the check-in date), we will ask for an ID from some of your guests.
8. Do you have cameras inside the house?
-The premise may be under surveillance by video recording devices at the unit's front and back entranceways and/or the driveway only!
9. Upon booking, do I need to pay the full amount?
-It depends on your check-in date. We require 50% payment from the total amount upon booking. The other 50% will be charged automatically from your card 30 days before your check-in date. So, if your check-in date is less than 30 days from the booking date, we will charge the full amount.
10. When is your pool and hot tub open?
-Our pools are open from Memorial Day to Labor Day only. We might open the pool early and keep it open past Labor Day if the weather permits. **Please inquire one week before your arrival if your reservation is in May or September. As for the hot tub, it is available all year round.
11. What time is check-in and check-out?
-Our standard check-in time is at 4 pm and check-out time is at 11 am. We offer PAID early check-in at 12 pm and late check-out at 3 pm.
12. Do we need to bring linens and towels?
-No, we provide the linens and towels.
13. If we bring our own linens and towels, can the linens & towels fee be removed from the total cost?
-No, all our fees are not optional.